Patty Rombough March 2020
After my recent separation, I found myself back in the housing market alone, and completely overwhelmed! Rod and Rhea were there, every step of the way to guide me through this very competitive housing market, even though I live on a small Gulf Island, outside of Nanaimo! When I finally found a home, I thought I wanted to view and put an offer on, in came Ryan to my rescue! He came over on an early morning ferry, was here to show the home to me, and guide me through putting an offer in. When it became clear it was a multiple offer situation, Ryan gave me clear guidance, excellent advice, stayed with me through the process until all offers had been presented, and even bought me lunch! The Hayes group was available throughout the entire process until the sale completed and I was happily moved in! As overwhelmed as I was buying a home on my own, Rod, Rhea and Ryan were great! They made themselves available to answer my many questions, and take the fear out of the process of buying a home on my own. And even though they were on the mainland and I was on an Island in the Salish Sea, I knew if I needed them, they were only a phone call, a message, an e-mail, or even a ferry trip away! Thanks again, Rod, Rhea and Ryan, your professionalism came shining through, every step of the way! Patty Rombough Gabriola Island